Disclaimers & Privacy Policies

Terms and Conditions Disclaimer

1. General Information Only

The content on this website is provided for informational and educational purposes only. It is not intended as medical, psychological, or mental health advice, diagnosis, or treatment. Viewing this website or engaging with its content does not establish a therapeutic or clinical relationship with the practice or any of its providers.

2. No Client Relationship Established

Submitting an inquiry form, scheduling request, email, phone call, or any other form of communication through this website does not establish a therapist-client relationship. A formal relationship is only established after:

  • Completion of intake documentation

  • Mutual agreement to begin services

  • Confirmation by a licensed provider within the practice

Until that time, no professional relationship exists.

3. Not a Substitute for Professional Care

Information related to services such as therapy is not a substitute for individualized care. You should always seek advice from a qualified healthcare provider regarding your specific situation.

If you are experiencing a medical or mental health emergency, call 911 or go to your nearest emergency room.

4. No Guarantees of Outcomes

While the practice offers evidence-informed services, individual results may vary. We do not guarantee specific outcomes from therapy, neurofeedback, photobiomodulation, or any other service provided.

5. Use of Website & Content

All materials on this website are the intellectual property of the practice and are intended for personal, non-commercial use only. You may not reproduce, distribute, or exploit content without written permission.

6. Assumption of Risk

By using this website and engaging with its content, you acknowledge that you are doing so voluntarily and assume any associated risks. The practice is not liable for any decisions made based on information provided on this site.

7. External Links

This website may contain links to third-party websites. These are provided for convenience only. The practice is not responsible for the content, accuracy, or privacy practices of external sites.

8. Communication & Confidentiality Limitations

While we take reasonable steps to protect your information, communication through this website (including forms, email, or messaging) is not guaranteed to be secure or confidential.

  • Avoid submitting highly sensitive or personal health information online

  • Electronic communication may be intercepted or accessed by unauthorized parties

  • Confidentiality is only fully protected once you are an established client and using secure, designated systems

9. Technology-Based Services Disclaimer

Services such as neurofeedback and photobiomodulation are provided as supportive wellness and therapeutic tools. They are not intended to diagnose, treat, cure, or prevent any medical condition unless explicitly stated within a formal clinical relationship.

10. Changes to This Disclaimer

The practice reserves the right to update or modify this Disclaimer and Terms of Use at any time without prior notice. Continued use of the website constitutes acceptance of those changes.

Privacy and Cookie Policy

Thrive Therapy of Palm Beach, LLC respects your privacy and is committed to protecting the information you provide through our website. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website, thrivetherapypalmbeach.com, and related online services. This Privacy Policy applies to information collected through our website and online interactions. It does not replace or modify our Notice of Privacy Practices, which governs the use and disclosure of protected health information in connection with our clinical services.We are committed to protecting your privacy. This website may collect limited personal information such as your name, email, phone number, and any details you voluntarily submit through contact forms or scheduling requests. By using this website, you consent to the terms of this Privacy Policy.

This information is used solely to:

  • Respond to inquiries

  • Provide information about services

  • Coordinate scheduling

We do not sell or share your personal information with third parties for marketing purposes.

Please note:

  • Online submissions are not fully secure

  • Avoid sharing sensitive health or personal information through website forms

  • Additional privacy protections apply only after you become an established client and complete formal intake and consent documentation

We may use standard website tools (such as cookies or analytics) to improve user experience and website functionality.

1. Information We Collect

Depending on how you interact with our website, we may collect information such as:

  • Name

  • Email address

  • Telephone number

  • Information you provide when submitting a contact or inquiry form

  • Information you provide when requesting an appointment or consultation

  • Information you voluntarily provide when communicating with us

  • Website usage information, such as pages visited, approximate location, browser type, device type, and referring website

  • Information collected through cookies and similar technologies

  • Any other information you voluntarily provide through the website

Please Do Not Submit Sensitive Clinical Information Through General Website Forms

Our website may provide forms for general inquiries or appointment requests. Unless specifically instructed otherwise, please do not submit detailed information about your mental health, diagnosis, treatment history, medications, trauma history, or other highly sensitive health information through a general website contact form.

Information submitted through a general website form may not be transmitted or stored in the same manner as information maintained within our clinical record systems.

If you are an existing client, please use the secure communication methods provided to you by TTPB for clinical communications.

2. How We Use Information

We may use information collected through our website to:

  • Respond to inquiries and requests

  • Contact individuals regarding requested services

  • Schedule or facilitate consultations or appointments

  • Provide information about our services

  • Respond to communications

  • Maintain and improve our website

  • Understand website usage and performance

  • Protect the security and integrity of our website

  • Comply with applicable legal and regulatory requirements

We do not sell personal information obtained through our website.

3. Clinical and Protected Health Information

Information relating to your treatment at Thrive Therapy of Palm Beach may constitute protected health information (“PHI”) under the Health Insurance Portability and Accountability Act (“HIPAA”) and applicable law.

Our use and disclosure of PHI is governed by our Notice of Privacy Practices, rather than solely by this website Privacy Policy.

Our Notice of Privacy Practices explains your rights regarding PHI and how we may use or disclose PHI for treatment, payment, health care operations, and other purposes permitted or required by law. This is provided if you become a client at the practice.

4. Information You Voluntarily Provide

When you voluntarily submit information through our website, you understand that we will use that information for the purpose for which it was submitted and for other purposes described in this Privacy Policy or permitted by applicable law.

For example, if you submit a contact form requesting information about therapy services, we may use the information you provide to respond to your request.

Submitting a website inquiry does not establish a therapist-client relationship.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

  • Operate essential website functions

  • Remember preferences

  • Understand website traffic and usage

  • Improve website performance

  • Support website security

  • Provide analytics or other website functionality

You may be able to control certain cookies through our website's cookie-consent tools and through your browser settings.

6. Third-Party Services

Our website may use third-party service providers to support website functionality, analytics, communications, scheduling, forms, payment processing, advertising, or other services.

7. Information Sharing

We may disclose information collected through our website:

  • To service providers that help us operate our website or business

  • When necessary to provide a service you requested

  • When required by law, legal process, or governmental authority

  • To protect our rights, property, safety, or the safety of others

  • To detect, prevent, or investigate fraud, security issues, or unlawful activity

  • In connection with a business transaction, such as a merger, acquisition, reorganization, or sale of assets

  • With your consent or at your direction

We do not sell your personal information.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information collected through our website.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. We cannot guarantee the absolute security of information transmitted to or through our website.

9. Data Retention

We retain information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal and regulatory obligations, resolve disputes, enforce agreements, and maintain appropriate business and security records.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

10. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate authorization.

Because TTPB provides services to children and adolescents, parents or legal guardians may interact with our website on behalf of a minor. Where appropriate, information submitted on behalf of a minor will be handled in accordance with applicable law and our clinical privacy practices.

11. Your Privacy Rights

Depending on applicable law, you may have rights regarding personal information collected through our website.

These rights may include the ability to request access to, correction of, deletion of, or information about certain personal information maintained by us.

Certain information, including protected health information maintained as part of a clinical record, may be subject to different rights and procedures under HIPAA and other applicable laws.

To submit a privacy-related request, contact us using the information below.

12. External Links

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices, content, security, or policies of third-party websites. We encourage you to review the privacy policies of any third-party website you visit.

13. SMS Disclaimer

We do not share mobile contact information with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors in support services (e.g., customer service, scheduling, SMS delivery) under HIPAA-compliant agreements. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or services.

When we make changes, we will update the “Last Updated” date above. Material changes may also be communicated through our website or other appropriate means.

15. Contact Us

If you have questions or concerns regarding this Privacy Policy, please contact: (321) 549-7414.

Thrive Therapy of Palm Beach, LLC

Important: This Privacy Policy applies to website and online information practices. It is not the TTPB Notice of Privacy Practices for protected health information.